4.21.3

app/templates/emails/transactional/provider-complaint-forward-phase.html

@@ -0,0 +1,40 @@
+{% extends "base.html" %}
+
+{% block content %}
+
+  {% call text() %}
+  This is SimpleLogin team.
+{% endcall %}
+
+{% call text() %}
+{{ provider }} has informed us about an email sent to <b>{{ email }}</b> that might have been considered as spam,
+either by you or by {{ provider }} spam filter.
+{% endcall %}
+
+{% call text() %}
+Please note that explicitly marking a SimpleLogin's forwarded email as Spam affects SimpleLogin email delivery,
+has a negative effect for all users and is a violation of our terms and condition.
+{% endcall %}
+
+{% call text() %}
+If somehow {{ provider }} considers a forwarded email as Spam, it helps us if you can move the email
+out of the Spam folder. You can also set up a filter to avoid this
+from happening in the future using this guide at
+https://simplelogin.io/docs/getting-started/troubleshooting/
+{% endcall %}
+
+{% call text() %}
+Please don't put our emails into the Spam folder. This can end up in your account being disabled on SimpleLogin.
+{% endcall %}
+
+{% call text() %}
+Don't hesitate to get in touch with us if you need more information.
+{% endcall %}
+
+{% call text() %}
+Best,
+<br />
+SimpleLogin Team.
+{% endcall %}
+
+{% endblock %}