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4.21.3

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MrMeeb
2022-12-30 16:23:27 +00:00
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app/templates/dashboard/support.html Normal file
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{% extends "default.html" %}
{% set active_page = 'dashboard' %}
{% block title %}Support{% endblock %}
{% block default_content %}
<div class="col pb-3">
<div class="card">
<div class="card-body">
<div class="card-title mb-3">Report a problem</div>
<div class="alert alert-info">
If an email cannot be delivered to your mailbox, please check
<a href="{{ url_for('dashboard.notifications_route') }}">
your
notifications
</a>
for error messages.
<br />
For generic questions, i.e. not related to your account, we recommend to post the question on
our
<a href="https://www.reddit.com/r/Simplelogin/">Reddit</a>
where our community can help answer the question
and other people with the same question can find the answer there.
</div>
<div class="alert alert-warning">
A support ticket will be created in Zendesk. Please do not include any sensitive information in the ticket.
</div>
<form id="supportZendeskForm" method="post" enctype="multipart/form-data">
<div class="mt-4 mb-5">
<label for="issueDescription" class="form-label font-weight-bold">What happened?</label>
<textarea class="form-control" required name="ticket_content" id="issueDescription" rows="3" placeholder="Please provide as much information as possible. For example which alias(es), mailbox(es) ar affected, if this is a persistent issue...">{{- ticket_content or '' -}}</textarea>
</div>
<div class="mt-5 font-weight-bold">Attach files to support request</div>
<div class="text-muted">Only images, text and emails are accepted</div>
<div class="custom-file">
<input type="file"
class="custom-file-input"
name="ticket_files"
id="ticketFileGroup"
multiple="multiple">
<label class="custom-file-label" for="ticketFileGroup">Choose file</label>
</div>
<div class="mt-5 font-weight-bold">Where can we reach you?</div>
<div class="text-muted">
Conversations related to this ticket will be sent to this address. Feel free to use an alias here.
</div>
<div class="input-group mb-3" id="alias-group">
<input type="text"
required
class="form-control"
placeholder="Email"
name="ticket_email"
v-model='ticket_email'
aria-label="Email to send responses to"
aria-describedby="button-addon2">
<div class="input-group-append">
<button class="btn btn-outline-primary"
type="button"
@click="generateRandomAlias"
id="button-addon2">
Generate a random alias
</button>
</div>
</div>
<div class="mt-5">
<button class="btn btn-primary">Create support ticket</button>
</div>
</form>
</div>
</div>
</div>
{% endblock %}
{% block script %}
<script>
new Vue({
el: '#alias-group',
data: {
ticket_email: '{{ ticket_email }}'
},
methods: {
generateRandomAlias: async function (event) {
let result = await fetch('/api/alias/random/new', {method: 'POST'});
if (result.ok) {
let data = await result.json();
this.ticket_email = data.alias;
} else if (result.status === 429 ){
toastr.warning("You've created too many aliases recently. Wait a bit before creating more");
} else {
toastr.warning("You can't create more aliases");
}
}
}
});
$('.custom-file input').change(function (e) {
let files = [];
for (let i = 0; i < $(this)[0].files.length; i++) {
files.push($(this)[0].files[i].name);
}
$(this).next('.custom-file-label').html(files.join(', '));
});
</script>
{% endblock %}